| 000 | 00647cam0a2200193 4500 | ||
|---|---|---|---|
| 001 | 078966221 | ||
| 005 | 20150403153916.0 | ||
| 010 |
_a2247055664 _bbr. |
||
| 035 | _a(OCoLC)77098288 | ||
| 073 | 1 | _a9782247055661 | |
| 090 |
_a123148 _9123148 |
||
| 100 | _a20150403 frey50 | ||
| 101 | _afre | ||
| 200 | 1 |
_aPrestation d'assurance et relation client _bLIVR _egestion, expertise et qualité de service _fRichard Freytag. |
|
| 210 |
_aParis. _cL'Argus. _d2004. |
||
| 215 |
_a(258 p.) : ill. en noir et en blanc. , couv. ill. en coul. _d21 cm. |
||
| 225 | 0 |
_aPlus. _x1150-2444 |
|
| 700 | 1 |
_3029168503 _aFreytag _bRichard _4070 |
|
| 801 | 3 |
_aFR _bAbes _c20060206 _gAFNOR |
|