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_aLe management de la valeur client: comment optimiser la rentabilité de vos investissements en relation client/ _fAllard Christophe _bLIVR |
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| 210 | _d2002 | ||
| 345 | _bF18799 | ||
| 606 | 1 | _aOrganisation des entreprises techniques du commerce | |
| 675 | _a658.89/ALL | ||
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_aAllard, _bChristophe |
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